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This Privacy Policy details the approach that Right Choice Recruitment Ltd takes to the use of personal information from, and related to, our customers and workers.

At Right Choice Recruitment Ltd we use information collected on-line to develop and enhance the services we offer to you and to help us build our business. We take privacy issues seriously and are open about the way data is collected and used. This policy outlines the principles that we follow.

What data is collected and how is it used?

When you visit a Right Choice Recruitment Ltd website, the only data that we capture is that submitted via an encrypted e-mail, by submission of a feedback form or by completion of an order form. Such data is maintained only for so long as is necessary in order to fulfill your feedback request or order. 

When you register with Right Choice Recruitment as a worker we need to collect additional data from you for payroll purposes to include bank details, NI Number, right to work, proof of ID etc, this data will be held for no longer than is necessarily needed.

We have to hold the details of the people who have requested the service in order to provide it. However, we only use these details to provide the service that the person has requested and for other closely related purposes.

We collect standard internet analytics anonymously to help measure the websites performance this helps us to analyse details, such as the number of visits to the site and patterns in visitor behaviour, which enable us to improve the user experience.

When you register for a service provided by Right Choice Recruitment Ltd. you may need to choose a user name and password for authentication purposes. For administration purposes, we will also require your name, address, telephone number and e-mail address. This may be used to send you information about your account and any Right Choice Recruitment Ltd promotions. You may elect not to receive such promotions/ newsletters you have signed up to. You have the option to unsubscribe at any time. You may elect not to receive such promotions/ newsletters.

Is personal information disclosed to Third Parties?

Right Choice Recruitment Ltd does not sell, trade, lease or rent your personal information to others, we may need to share your information with selected third parties including service providers. The primary use that we make of personal information is to produce aggregate statistics about our customers, sales, traffic and related information but these statistics do not include any personally identifying information.

Is personal information used for any other purposes?

From time to time Right Choice Recruitment Ltd may employ other companies and individuals to work on our behalf. Examples of such work might include: sending e-mail, analysing data and providing customer call-centre services. Such agents have access to the personal information needed to perform their functions but may not use it for other purposes.

Our Quality Control department may contact you as part of our continuous quality development programme. Such calls will be made only to identify your experience of our services and to elicit your suggestions for improvement. You will be under no obligation to answer any such questions.

We may ask our market research partners to contact you by telephone as part of a survey of our services. You will be able to choose at the time whether or not you want to take part in any such survey.

If you use a Right Choice Recruitment Ltd transactional or shopping service, we will pass information necessary to complete your order to our payment partners. Such information will typically include name, address and credit card billing details.

Voice Recording & Video Recording

For the purposes of service monitoring and operator training, calls may be recorded and as such recordings are generally kept for internal use only. Except recordings of calls may be retained for evidential purposes should any dispute arise between Right Choice Recruitment and any third party.

Video recording may be used for training, meetings and/ or identification purposes, to confirm, Right Choice Recruitment Ltd does not sell, trade, lease or rent your personal information.

How is personal privacy protected?

Right Choice Recruitment Ltd is registered as a Data Controller with the Data Protection Registrar and GDPR compliant and uses up to date industry procedures to keep personal data as safe and secure as possible and to protect such data against loss, unauthorized disclosure or access. Please remember that you are responsible for protecting your password/user name and must not share it or allow its disclosure to anyone. Right Choice Recruitment Ltd reserves the right to change this Privacy Policy and continued use of our services signifies your agreement to any changes.